Tuesday, August 13, 2019
The Role of Strategic Quality Planning for Quality Minded Essay
The Role of Strategic Quality Planning for Quality Minded Organizations - Essay Example The significance of quality also gets enhanced due to the rapidly increasing competition in the business environment and the continuous requirement of innovative ideas to satisfy the global customers (Mehra & Et. Al., 2001). In this regard, the concept of Total Quality Management (TQM) has been introduced to the managerial implication trends of 21st century with the purpose to scientifically manage quality with due consideration to the multifaceted nature of business organizations. Another significant approach to the management decisions in the current phenomenon is the inclusion of strategic management to control, direct, enhance, and organize the managerial decisions in attaining its ultimate objectives. It is worth mentioning, that currently organizations have been witnessed to integrate the two concepts, i.e. TQM and strategic management to enhance their efficiency in achieving competitive advantage, e.g. Toyota (Amasaka, 2005). With this concern, the paper will emphasize on the study of strategic quality management in Toyota as a quality minded organization. ... Effective strategic management is also considered to be crucial in determining the success of an organization in relation to its ultimate organizational objective (Stahl & Grigsby, 1997). Strategic management in the post-modern context is defined to ââ¬Å"refer to the managerial decisions that relate the organization its environment, guide internal activities, and determine organizational long-term performanceâ⬠(Stahl & Grigsby, 1997, pp. 2). On the similar context, TQM is defined as ââ¬Å"a systems approach to management that aims to continuously improve value to customers by designing and continuously improving organizational process and systemsâ⬠(Stahl & Grigsby, 1997, pp. 4). TQM is also defined as ââ¬Å"a process-oriented philosophy of enhancing customer satisfaction through the production of higher quality goods and servicesâ⬠(Mehra & Et. Al., 2001). Simultaneously, strategic management can also be defined as object-oriented and future-oriented process, i.e . strategic management implications of an organization intends toward the attainment of future objective of the organization (Teece & Et. Al., 1997). Emphasizing on the above mentioned definitions of the two concepts, it can be stated that both strategic management and TQM are interrelated with the purpose of enhancing the organizational efficiency in the attainment of its ultimate objective. Therefore, attainment of a quality efficient organizational process through the implication of TQM can be regarded as the organizational goal and strategic management can be termed as the scientific and organized method aimed at attaining the objective. Furthermore, both the concepts tend to be related to a diversified and broad
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